If for any reason you are not satisfied with the product you purchased from Qwerkytoys.com/Qwerkywriter.com, you can return the product within 30* days of receipt for a full refund minus any shipping fees. No refunds will be issued 30 days after the date of receipt. You will receive refund of the price and taxes you paid minus any promotional discount you received. Please allow 3-5 days for refund to post back to your account. Buyer is responsible for any return shipping costs. (*For November purchases, we've extended the return policy to 45 days).